Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment slot, and clients on our waiting list miss the opportunity to receive services. We understand that life happens, and it can be easy to forget an appointment that was booked months prior.
For this reason, Ashley will be calling to confirm your appointment 2 business days prior to your appointment date if you have not yet confirmed the appointment via text reminder. Please understand that if she is unable to reach you, and can only leave a message, it is your responsibility to remember your appointment dates and times to avoid missed appointments and the cancellation fee.
-Less than 24 hour notice & NO SHOWS will result in a charge equal to 50% of the reserved service amount.
– Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount.
If there is a charge balance on your account, you will unfortunately be unable to book an upcoming appointment.
Thank you for your understanding.
Healthy Beauty Staff